Duple

From enquiry to next step

Keep property conversations moving.

Bring enquiries, viewings, documents and maintenance requests into connected workflows, with a clear owner for every next action.
See a first release

Real estate

Where the work gets stuck

If these sound familiar, the fix usually starts with one workflow, not a new platform.
  • Enquiries arrive through several channels without consistent assignment.
  • Viewing arrangements depend on back-and-forth messages.
  • Property documents are hard to track across a transaction.
  • Maintenance requests lack a clear status for tenants and managers.

A first release

Enquiry to confirmed viewing

Start with one useful workflow. The scope, timeline and price follow from what it needs to do.
  1. Step 1

    An enquiry enters a shared queue with its property details.

  2. Step 2

    An agent reviews it and offers appropriate viewing slots.

  3. Step 3

    The client confirms and receives the agreed next steps.

What we could build

Software for real estate teams

Possible scope, grouped by job. We build the parts your workflow needs, not a package.

  • Enquiry management

    Capture enquiries, assign an owner and record the next action.

  • Viewing coordination

    Offer suitable slots and send clear confirmation details.

  • Property workspaces

    Keep listing information and approved documents connected.

  • Tenant and owner portals

    Give each person access to the information relevant to them.

  • Maintenance workflows

    Track requests, contractor updates and completion review.

  • Pipeline reporting

    See response times, open tasks and transaction stages.

What we'd measure

We agree the baseline and the review period with you, so you can see whether it helped.

  • Time to first useful enquiry response
  • Enquiries with an assigned next action
  • Time taken to resolve maintenance requests

A useful starting point for AI

Draft replies using approved property details or summarise an enquiry for an agent. Keep human review for accuracy and do not use the assistant to make housing eligibility decisions.

Published work

What we've built in real estate

FAQ

Questions we hear first

Can it connect to our CRM?

We check your CRM's interfaces and data model, then agree which records stay authoritative and which updates should sync.

Can we support sales and property management?

Yes, but the workflows and access differ. We scope the first release around a defined team and journey before adding another.

Where can AI help?

Approved-information search and reply drafts are useful candidates. Agents remain responsible for checking the property details and the response.

Start with one workflow that matters.

Tell us where work gets stuck in your business. We'll help you define a useful first step.