How Can We Help?

Get support for your rides, account, or learn more about GoWithLex

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Ride Issues

Problems with your recent ride or driver

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Payment Help

Billing, refunds, and payment methods

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Account Support

Login issues and profile management

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App Problems

Technical issues and bug reports

Send Us a Message

🎉 Thank you for contacting us! We'll respond within 24 hours.

Other Ways to Reach Us

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Email Support

support@gowithlex.com

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Phone Support

1-800-GOWITHLEX

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Live Chat

Available in the app 24/7

Frequently Asked Questions

How does price negotiation work? +

When you request a ride, multiple drivers receive your request and send their price offers. You can compare these offers based on price, driver rating, and estimated arrival time, then choose the best option for you.

Is GoWithLex safe? +

Yes! All drivers undergo background checks and vehicle inspections. You can see driver ratings and reviews before accepting a ride. Plus, all trips are GPS-tracked and you can share your location with loved ones.

What payment methods are accepted? +

We accept all major credit/debit cards, digital wallets, and cash payments. You can add multiple payment methods and choose your preferred option for each ride.

How do I become a driver? +

Download the GoWithLex Driver app, complete the registration process with your documents, pass the background check, and you're ready to start earning! The whole process typically takes 3-5 business days.